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Casino detailed review : The King Neptune Online Casino
Information provided by Virtual-Gambling.eu.com
May the Spirit of Xmas and Lady Luck be with me because this is the review of one of the best internet casinos currently on the web. It is called the "King Neptune Casino".
Well, that's what everybody says. So, I thought it was time to test it, their games, customer support, promotions and payouts and see if they are really worth all the good things people say about.
19-dec-2005. The install package is one big 10Mb installation software. This is a Microgaming package and everybody knows about the quality of this technology. They are not in the top 3 of casinos games software providers for nothing. After a quick install, the package will eat something like 35Mb of hard disk. So nothing special to mention. We are here face to face with a traditional Microgaming package.
King Neptune is an Ecogra casino and this means :
fair gameplay
prompt payouts
player service
responsible casino conduct
Ok, as I'm a first player I receive a 100% up to 200$ bonus. I will make a 65$ first deposit. A quick but important remark : the wagering requirements are 30x (deposit+account) for video and power pokers. For other games, the wagering requirements are set to 15x (deposit+bonus). Other games like blackjack, baccarat, craps, roulette, jacks or better, aces and faces pokers do not fulfill the wagering requirements. I as usual, always urge you to carefully read and understand the T&Cs of every casino you'll play.
What is left to play ? Besides slots and casino wars, the choice is obvious - but firstly I need to claim my bonus. Simply go to the web site and enter your userid and promo code available on the site and that's it. As simple as that, the promotional bonus is immediately available to you ! Very quick process. Good point because it was simple and I had not to wait !
So, I deposited 65$ with my Neteller account : the financial transaction has been processed by Trident E-Commerce. At last, something easy to remember, the "Trident of King Neptune". Remember this for furter tracking of your web expenses.
Just a small thing : when checking my email, no trace of a welcome email or payment email. Strange. This small problem is for customer support. Less than 10 minutes later, a clear and informative email was in my inbox. Everything was ok. They also gave me a toll free number for my home country (Belgium) : 00-800-931-08800. This can always help. Customer support also reminded me that I could claim my 10$ Neteller bonus.
Ok, I think they know their job and want you to play !
I rushed in the casino and managed to make relatively quick bucks at Casino Wars, one of the games that fulfill minimum wagering requirements and I nearly doubled my bankroll. In less than 2 hours of play, my loyalty points were at 205. Let's calculate the wagering requirements : a 65$ deposit, a 65$ bonus, 15x ->(65+65)*15 = 1950$ or 195 loyalty points. Ok, I had fulfill what it needs to claim my deposit and all my winnings less the bonus...
I claimed the money and King Neptune sent me an email with all the documents types they needed to perform the payment.
I must say their customer support is quick, informative and really efficient. Had really no problem to claim my winnings and everything went really fast. Good points for customer support and withdrawals !
Here's my conclusion : a very well designed casino for a very classic Microgaming casino, King Neptune is a sure value amongst all the other famous casinos. Great selection of games, great promotional program and an excellent customer support make King Neptune a safe property where you'll enjoy all the casino games you already know. I strongly RECOMMEND this casino - I like them because they care.
Customer Support
Global Design
Bonus Program
Withdrawals
Current promotions & bonuses
*see web site
*see web site
FirePay, Wire Transfer, Check, Neteller, Click2Pay, Ecocard, Courier Check, ACH and Speed mail check
Bet Limits
From $0.05 and up
Audio
Yes. Familiar casino sounds, and music.
Graphics
Realistic 3D graphics.
Welcome Bonus
All first time players are entitled to a 100% bonus on their first purchase up to $200.
Licensed
Licensed in North America (Kahnawake Gaming Commission - Canada)
Audited
Independent auditors
Overall Payout
varies from month to month
Financial transactions proc. by
Trident E-Commerce
Security assured by/via
Trident E-Group
Responsible gambling
Responsible gaming, ICRA, Helping hand, Surf Watch, NetNanny, Live Help
View Playing History
PlayCheck
View Purchase History
CashCheck
Casino Support Info
24/7 toll free telephone: US/Canada 1-866-931-0880 / INTERNATIONAL toll free numbers available and support available in various languages, live chat + e-mail: support@tridentegroup.com
