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Casino detailed review : The Aztec Riches Online Casino
General information provided by this casino
Instead of writing a general information piece for this casino, it is maybe better to reproduce here what thinks one of their happy customers...
"I was surprised and excited to see the quality of the site on arrival and noticed right away that this is a classic casino in the making. I found the "Jungle" theme very appealing and quickly found my way to the most important information I needed to know: secure payouts, 24/7 Customer Support and a bonus scheme to die for!
Aztec Riches offer their 24/7 support via live chat and email, so of course, I had to try them out! I clicked the live chat button and was immediately speaking with Richard. No waiting - nice start! He was prompt and patient, answering all of my questions excellently. 10 out of 10 for service Aztec Riches!
Within minutes my real player registration was complete and I was off to make a purchase and receive the first part of my sign on bonus. When I got their I noticed thier incredible new sign up offer which gives you up to $850 free across your first 3 purchases! I guess they didn't expect me to make all 3 purchases the SAME NIGHT! :) But I was just having too much fun!
I played a few hands of blackjack, over to video poker, then finally to the slots. I wanted to play a little longer on the progressives so I decided to take advantage of the second part of my sign on bonus. I deposited another $100 and my bonus was credited within 10 minutes this time!
Aztec Riches has all 11 Microgaming progressives available and I couldn't resist giving them a whirl. The minimum bet of .1c on some of the games meant I had even longer to play and my money would stretch further. I even noticed that some of the jackpots exceeded $200,000.00.
I cashed out with $280, not a bad night's fun! The idea is to test out the new casino and see if it is worth my hard earned gambling dollar. I can definitely say that Aztec Riches is one casino I will be coming back to. It's ideal for amateur and seasoned gamblers and offers a fantastic games selection coupled with outstanding customer support."
I was slowly recovering from a sort of flu that I decided to use my only and last day out of the office for sickness reason to test the Aztec Riches Casino and write a review of it. Firstly, let's say that A.R. is one of the most prestigious , safe and reliable casinos currently running on the web. So, I decided to register and play for fun at first to get the pulse and tomorrow play for real.
I quickly jumped to their site, check the promotion program (mainly a 100% match up bonus to 100$) and download the client software, a 6Mb package.
3 minutes to install it, and - crack - first trouble : I have a problem to register a "play for fun" account (this is also the case with a "play for real"). I discovered that I should have closed my Internet sessions before proceeding. To know that, I had to read the FAQs... This is clearly a point that should be mentionned before registering or during the installation process. Anyway, after this small problem, it only took 4 to 5 minutes to register a new account.
I played first at European Roulette, Baccarat and a slot machine called "Bush Telegraph", with nice little jungle oriented pics. Ok, nothing special, this casino has all you can expect from a good Microgaming based casino. Graphics and sounds are ok, the Aztec/Jungle theme is well rendered.
Time to make a first purchase of 75$ with my Credit Card. The process is common, quick and very easy if you use your guest account. Note that you will be billed by something like : www.purchaseonnet.com, www.firepay.com, wwwproccyber.com, www.rosatholdings.com...Always keep track of this for an easier reading of your bank/credit cards statements. [ 03/nov/2005 : I just received my Visa statement, and I've been billed by WWW.NETLOGCARD.COM - Madrid Spain ]
My bonus should have been credited in less than 2 hours. Two hours later, still no bonus. So it was time to test their support. They were supposed to answer in less than 30 minutes. 15 minutes later, answer from them :
Ok, right, a good point for their customer support because they answered politely, quickly and efficiently, but a bad point for their promotion program. They were not on time, and I don't like that.
I began to play with my bonus and I must admit that I played nearly 3 hours roulette, baccarat, slots, blackjack and so on with that amount. Great fun anyway ! But it was time to play with the real money ! I had a lucky run at roulette, and decided to spend some times playing Cashville slots. I clearly was luckier with real money, because minutes after, I won 1800 credits. That was not all : bonuses came twice and allowed me to have a look inside Sir Sterling coffers. All in all, 1500 credits more.
I came back to roulette and baccarat but with less luck. I decided to try the European Blackjack and played by the book. That was a good idea because I quickly climbed over 100$. That was enough for the day : earnings of +/-26$ = 22€. Enough to make a good lunch at the restaurant !
You can have a look at what I say by downloading the Playcheck session.
The only problem with this casino are the wagering requirements : I can understand wagering requirements when you play with bonus or promotion money, simply to avoid bonus hunters. But when T&Cs say you have to play at least 15 times or 45 times (for certain games) your deposit...Well, compared to other casinos, it is set a bit to high. Anyway, I continued playing, and finished with a 60$ profit upon my deposit.
I requested the payment; my money was in "reverse withdrawal" state during a little more than 24 hours, in case I would change my mind. After that, the casino quickly sent the money to my Neteller account. So, no problem for being paid. Quick and honest people at this casino, really.
Here's my conclusion : all in all, a good casino, really honest and fair, with a strong and appealing design. A good playing atmosphere. And, that's what really counts when you play online, Aztec Riches Casino has a reliable, quick (really very very quick !) and very efficient customer support. On the other side, they were a bit late to credit my bonus account with chips, and their wagering requirements are set tooooo high, so the two stars and half for the bonus program. Until further review, I do recommend this casino.
Customer Support
Global Design
Bonus Program
Withdrawals
8 dec 2005 : a small but important precision : the bonus account is completely removed for all clients. The change means that all players at the casino and poker rooms will
receive all of their bonuses directly to their real account making for a less
confusing, more enjoyable gaming experience.
